I don’t know about you but when I use outlook, and at work I use it all the time. One of my biggest complaints is searching sucks! Xobni wants to be a type of social networking tool but to me this is the way to search your inbox or all of your email.
I have to use Outlook at work and when I search outlook I’m always or at least 99% of the time looking for an email from someone. Not a subject, not something in the body but something from someone. When using Outlook built in search I usually start the search and then leave. Come back check on it, go eat lunch.. come back check on it. With Xobni it is almost instant. Most of the time I use Outlook Web Access as this is usually faster then using Outlook to search.
I’ve installed Google Desktop just to be able to search my inbox and it slows my machine to a crawl, and I got no slow machine. The “Desktop” I have at work is what most people would call a server. We are talking dual core processor’s, kicking graphics, and a ton of memory. Yet after running Google Desktop for a couple of days my system is running like a 386 running Windows BOB.
So download Xobni from their web site install it and use it. The first time you install it, it will take a while to index your email. During this time your machine and or email may see to be running slower. This is to be expected. Once the indexing of your old email is done, its time to rock.
I just installed the newest version and so far the only complaint I have is the upgrade requires an re indexing. Good part of the new version is it is linked to Linkedin.
So download it and use it, I highly recommend it. If you are stuck using outlook.
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I choose to call the corporate office of Portrait Innovations to report the horrid customer service. No doubt they have a Option for Customer Service! This is one of the first options you are given. Using this option I am greeted by Jessica. She is the Customer Service Manager, and the only one I believe in customer service. While I am not going to be mean and or hateful to her, because I know she is only doing her job. It felt read, almost like it was being read from a book. I could just picture her there in her book. Customer says Employee lied ‘Please apologize to the customer and tell them you would check in on it’. Customer keeps complaining ‘Find out how much money customer spent and give them gift certificate’.
This was of course after playing three days of phone tag since Jessica has no time to actually answer the phone. You leave a message and she will call you back in 24 or more hours.
So here’s my complaint. I got the gift certificate but I didn’t really want it. When has giving away free service and or free food supposed to fix a customer service problem. Why do some companies have a policy of giving away shit when they should just provide good customer service. I’m tired of a free dinner or a free service because someone screwed up. Fix the problem!
I know there are people out, that live off free crap. They complain about everything just to try and get something for free. If you are one of these people please go jump off a building somewhere. You are no longer needed in the human race.
Now if you are a Manager, Customer Service Person.. Take that out of your policy book. Fix the damn issue do not give us free crap. I don’t want your shit if it sucked the first time. Fix it then invite me back and let me see that it has been fixed.
Will I ever go back to Portrait Innovations… doubt it they haven’t invited me back or told me anything was fixed.
Portrait Innovations, Inc.
Corporate Office
2016 Ayrsley Town Blvd
Suite 200
Charlotte, NC 28273
704.499.9300
CS: *
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