Feb 06 2007

So lets say your developing software!

Category: Linux, Workzerolove @ 12:24 am

Ok so your developing software, and you have a great base to start with. Your going to add some GUI stuff to it. Your going to give users a way to control it without using several hundred command lines. This software will run on Linux, and it will be direct competition with a Microsoft Product. So you get together a team of programmers, and a support staff. You release a start product, and sell the hell out of it. Then it happens.

The next release you put out, is half finished. It has hundreds of bugs. Crashes randomly. Sometimes will not even load. Why? It makes no sense. Whats worse is you don’t even tell people of the bugs till they find one or two themselves and contact you freaking out. Then you tell them…

Oh wait don’t install that. Wait till Service Pack 1. Omg I can’t believe you installed that.

It almost sounds like a Cheech & Chong movie Up In Smoke.

But I digress. Why could you not have waited to release it. Don’t claim to be different. Then release the same garbage. At least if you do; have a support staff that knows what they are doing. Your only hurting yourself. I can always run the Microsoft Product. At least their support is dependable. Hell if nothing else I can step outside and find a MCSE somewhere, down at Jiffy Lube. Well thats what he said as he was putting oil in my car.

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Feb 02 2007

Ways to avoid Spam, and its not a can!

Category: Spamassassin, Workzerolove @ 2:42 pm

The Can Spam Act is not working. Most spammers either don’t care, are not being tracked, there isn’t enough people to go after them, or they are in another country. Either way it don’t work. So here are some tips to help stop some of the spam in your Inbox.

First off, if you already have a email address that you use and it is being bombarded with spam. Sorry you should have read this first. You are going to need a filter, may I suggest V.Protect our filtering service. Now this will only work if you are the owner of your domain. If not you can setup your own email filtering solution using SpamAssassin.

Rules
1. Never ever use your real email address to sign up for anything. Do not trust the companies that say “We promise never to use or sell your address”. If you give them your email address they can and some of them will sell it. Use a throw away service such as

I use PookMail most of the time, and the way it works. Instead of giving them your real email address you go to the PookMail Website and create a fake one in the form on the front page. Then hit the go button. Pookmail will work for 24 hours. Then the address is gone, just long enough for you to sign up and get anything you need. If you really needed anything in the first place.

If you use Gmail for your email. You can use it in a special way, in that you can assign a name to the email address you are using. For instance if I was to sign up for Hot Nerd Mailing List. I could use mygmail+hotnerd@Gmail.com then anything sent to my Gmail from Hot Nerd would be to mygmail+hotnerd@Gmail.com. I can use the Gmail filter to then filter anything sent to mygmail+hotnerd@Gmail.com. Pretty kewl huh!

2. Never ever under any circumstance use a mailto: link on your website. There are scripts and codes out there to hide your email address. Such as The Encoder form by Automatic. You can also use the same as above in 1 if you use gmail by giving it a distinctive name.

Another option is to generate an graphic image with your email on it, there are places on the internet for that too. Try Liquism or the Free E-Mail Signature Generator. These will both generate an image that you can place on your website. Neither of these options are fool proof. What we are stopping here is the bots that are hunting the web to get an email address.

3. Do NOT reply to any email that is Spam. Alot of spammers will try to guess at user names. They will even start at a, aa, aaa, aaaa, etc… to find a valid user. They will send email to every name possible hoping one is a real person. How do they know you are real? When you reply back to them and ask them to stop. They don’t get that email and go, well they asked so I’m done. NO. They take it and they add it to their list. So if you get a spam email, delete it or feed it to your filter. Do not reply to it.

I will continue to add ways to avoid spam. This is a never ending battle. If you have a way that is not listed here let me know and I will add it.

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Feb 01 2007

What should your CIO/CEO know about Spam!

Category: Spamassassin, Workzerolove @ 2:03 pm

Being I work at an Internet Service Provider that handles business only, I have to deal with alot of CIO/CEO types. The one thing that is a common problem with spam is it changes.

We use a mixture of custom rules, some custom pluggins, etc.. but mainly we use SpamAssassin. While the SARE Ninja’s keep the best list of rules for spamassassin. The spammers are constantly changing. Till we figure out a way to not use “Signature” based rules, and find a way to know spam before it is sent we are always going to be behind.

One month the CEO of company X gets 1 Spam in his inbox, the next month he gets 4. All of the sudden he/she is thinking the world is coming to an end. The spammers have won. Then we tweak a rule, and then we do not hear from this CEO again. That is till the spammers change, again. Then it starts all over. So Mr/Mrs CEO remember it is a long waged fight. Not something that is going to be stopped for ever, just till they get repositioned for the next strike.

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